Refund policy

 Returns and Refunds

We want you to be completely satisfied with your purchase. If you wish to return a product:

  • Items must be in their original, unopened packaging.
  • Returns must be made within 30 days of receipt.

Refund Process:

  • Refunds will be issued for unopened and unused items once received and inspected.
  • Shipping costs for returns are the customer’s responsibility unless the item is defective or not as described.
  • We recommend using tracked shipping for all returns, as we cannot be held responsible for items lost in transit.

For return assistance, contact sales@fairwaynutrition.co.uk.